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Troubleshooting

  1. Help home
  2. Broadband
  3. Troubleshooting

Broadband

  • Connecting devices via ethernet
  • Connecting to your wireless network
  • Helping with broadband speed issues
  • How to resolve a problem with your broadband connection
  • Get the best Wi-Fi speeds and signal
See all 6 articles

Phone

  • Protecting yourself from scam phone calls
  • How do I block unwanted callers?
  • My phone line is too quiet/noisy
  • Will the Emergency Services know the location of the call I am making?
  • I’m having issues making or receiving calls
See all 6 articles

Technical support for devices

  • There's a problem with my router
  • Connecting an Android device
  • Connecting an iPhone or an iPad device
  • Setting up your router with a single master socket
  • Setting up your router with a double master socket

General

  • Providing Information in different formats
  • Restriction To Your Services - Broadband & Phone
  • Do you have a compensation policy?