Troubleshooting

Broadband

• Connecting devices via ethernet
• Connecting to your wireless network
• Helping with broadband speed issues
• How to resolve a problem with your broadband connection
• Get the best Wi-Fi speeds and signal

See all 6 articles

Phone

• Protecting yourself from scam phone calls
• How do I block unwanted callers?
• My phone line is too quiet/noisy
• Will the Emergency Services know the location of the call I am making?
• I’m having issues making or receiving calls

See all 6 articles

Technical support for devices

• There's a problem with my router
• Connecting an Android device
• Connecting an iPhone or an iPad device
• Setting up your router with a single master socket
• Setting up your router with a double master socket

General

• Providing Information in different formats
• Restriction To Your Services - Broadband & Phone
• Do you have a compensation policy?