Thinking of leaving us
I’m thinking of leaving, what do I need to do?
I want to cancel my account
What are Exit Fees?
Will I be charged an exit fee?
I want to stop my switch away from you
Closing your account
How can I check my energy account has been closed?
I'm leaving you, what happens next?
I’ve left you, when will I receive my refund?
When is my final payment taken?
I’ve left you, when will I get my final bill?
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Problems with your switch
My final reading is wrong
I’ve switched away, but you’re still billing me
I've switched away from you by mistake
I've switched away but you've sent me a bill
I've asked to leave, why are you still taking payments?
See all 6 articles