Joining Us

Getting started with Broadband

• Contract summary and contract information documents.
• How do I keep my phone number? (Number Porting)
• How do I fix a broadband or phone issue?
• I'd like Broadband but without the landline
• Why is my Broadband switch delayed?

See all 11 articles

Get started with Full Fibre

• How does Full Fibre work?
• Why choose Full Fibre?
• Will I have a landline with my Full Fibre service?
• What is an ONT (Optical Network Terminal) - FTTP

Setting up

• What if I want to use my own router?
• When to plug in your router

Post Office Broadband

• Shell Energy Broadband Directory Enquiries 118 855
• Post Office - Changes to your multiple account services
• Post Office broadband to join Shell Energy
• Post Office Email FAQs
• My Account is moving