Getting started with Broadband
Contract summary and contract information documents.
How do I keep my phone number? (Number Porting)
How do I fix a broadband or phone issue?
I'd like Broadband but without the landline
Why is my Broadband switch delayed?
See all 11 articles
Get started with Full Fibre
How does Full Fibre work?
Why choose Full Fibre?
Will I have a landline with my Full Fibre service?
What is an ONT (Optical Network Terminal) - FTTP
What if I want to use my own router?
When to plug in your router
Post Office Broadband
Shell Energy Broadband Directory Enquiries 118 855
Post Office - Changes to your multiple account services
Post Office broadband to join Shell Energy
Post Office Email FAQs
My Account is moving