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Tariff FAQs

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  • I'm on supply with you – can I choose a tariff I've found on a comparison website?
  • When will I receive my free products that come with my new tariff?
  • I've changed my tariff, where can I find my new tariff information?
  • What tariff am I on?
  • What is a Personal Projection?
  • How do you work out my Personal Projection?
  • Green Star Energy - My Plan and customer benefits
  • What's a fixed price tariff?
  • I want to change my tariff
  • Energy Price Cap - Frequently Asked Questions