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Switching made simple

  1. Help home
  2. Energy
  3. Joining Us
  4. Switching made simple
  • What happens when I switch?
  • How do I check who supplies my gas?
  • How do I check who supplies my electricity?
  • When do I give you my first meter reading?
  • What's a Cooling-Off period?
  • What is the Energy Switch Guarantee?
  • Are there situations where the Energy Switch Guarantee doesn’t apply?
  • Why have I been asked for a security deposit?
  • I've paid a security deposit, how do I get it back?